At Warley Road Surgery, we are committed to providing a safe, respectful and inclusive environment for all patients, visitors and staff. We operate a strict Zero Tolerance Policy towards any form of abusive, aggressive. Threating or violent behaviour. This includes verbal abuse, swearing, shouting, physical intimidation, discrimination, harassment or inappropriate conduct in person, on the phone or online. Such behaviour will not be tolerated under any circumstances.

Patients and individuals displaying unacceptable behaviour may be asked to leave the premises, reported to the police, or removed from the practice list in accordance with NHS guidelines.

Our Staff have the right to work without fear, and we thank you for helping us maintain a safe and supportive environment for everyone.