This accessibility statement applies to the website and/or domain associated with Warley Road Surgery. Our website is hosted by My Surgery Website and we work in conjunction with our host to enable as many people as possible to use our website. This means that users should be able to: 

•        Change colours, contrast levels and fonts
•          Zoom in, by up to 300%, without the text splitting off the screen
•          Navigate most of the website using only the keyboard
•          Navigate most of the website using speech-recognition software
•          Listen to most of the website using a screen reader (including but not limited to JAWS, NVDA and VoiceOver)

In addition, we have made our website text as simple as possible to understand. If you need any further advice on making your device easier to use, particularly if you have a disability, click on the following link: AbilityNet 

The accessibility of our website

We are aware that some parts of our website are not fully accessible and unfortunately this cannot be rectified. 

Feedback and how to contact us

If you need information that is shown on our website in a different format, such as large print, easy read, audio recording, Braille or as a PDF, you can contact us by:

  Email: M88640.warleyroadsurgery@nhs.net

       Phone:  0121 544 5681

·         Post:  118 Warley Road, Oldbury, B68 9SZ

Once we receive your request, we will respond to you as quickly as possible. Please note that if you are unable to view the map on the ‘contact us’ page, you are requested to call or email us using the details shown above for directions.

Reporting accessibility problems with this website

 We are constantly looking to improve the accessibility of our website. Should you find any problems not listed on this page, or think we are not meeting the accessibility requirements, please contact:  Sabi Hayer on 0121 544 5681.

 Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with the way in which we respond to any complaint, contatc the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person

Find out how to contact us on the ‘contact us’ page via this link: https://warleyroadsurgery.org.uk/contact-us . Please be advised that we provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our reception and consulting rooms have audio induction loops or, if you contact us prior to your appointment, we can arrange to have a British Sign Language (BSL) interpreter at Warley Road Surgery.

Technical information about this website’s accessibility[*]

 Warley Road Surgery is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

We are committed to making our website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1  AA standard.